Shipping & Delivery Policy

Effective Date: 12 April 2025

At Vaidyam Shastra, we are committed to delivering your Ayurvedic wellness products quickly and safely. This Shipping & Delivery Policy outlines our delivery process, shipping charges, timelines, and more.

1. Order Processing Time

  • Orders are usually processed within 1–3 business days after successful payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • During high-demand periods or festivals, processing times may be slightly delayed.

2. Shipping Methods & Partners

We partner with trusted logistics providers such as Delhivery, Bluedart, DTDC, India Post, and others to ensure reliable and timely delivery.

3. Delivery Timeline

Estimated delivery times after dispatch are as follows:

  • Metro Cities: 2–5 business days

  • Tier 2 & 3 Cities: 4–7 business days

  • Remote or Rural Areas: 5–10 business days

Note: Delivery times may vary due to factors beyond our control, such as weather, courier delays, or government restrictions.

4. Shipping Charges

  • Free Shipping is available on orders above ₹[Insert Amount, e.g., ₹999].

  • Orders below this amount may incur a standard shipping charge, displayed at checkout before you confirm your order.

5. Tracking Your Order

  • Once your order is dispatched, you will receive an email and/or SMS with your tracking ID and link.

  • You can track your package on the courier partner’s website or directly from our website.

6. Delivery Address

Please ensure the shipping address, contact number, and pin code are entered correctly while placing the order.
We are not responsible for non-delivery due to incorrect or incomplete address information.

7. Undelivered Packages

If a package is returned to us due to customer unavailability, incorrect address, or refusal to accept, we will contact you.
In such cases:

  • You may request re-delivery (re-shipping charges may apply), or

  • You may request a refund minus the shipping cost (if applicable and only for prepaid orders)

8. International Shipping

Currently, we do not ship internationally. We serve only within India.
For bulk or export queries, please email us at vaidhyamshashtram@gmail.com

9. Damaged or Lost Shipments

If you receive a damaged package or your order is lost in transit:

  • Contact us within 48 hours of receiving the package (or expected delivery date).

  • Send us photos and your order details at vaidhyamshashtram@gmail.com.

  • After verification, we will issue a replacement or refund, as applicable.

10. Contact Us

For any shipping or delivery-related queries, reach out to:

Vaidyam Shastra
📧 Email: vaidhyamshashtram@gmail.com