Privacy Policy

Effective Date: 12 April 2025

At Vaidyam Shastra, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website https://vaidyamshastra.com or interact with us through our online store.

1. Information We Collect

We collect the following types of information:

a. Personal Information:

When you make a purchase, sign up for our newsletter, or contact us, we may collect:

  • Your name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment information (processed securely via payment gateways)

b. Non-Personal Information:

We may collect non-personal data such as:

  • Browser type

  • IP address

  • Device information

  • Pages visited

  • Time spent on the site

This information helps us improve the website experience.

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders

  • Send order updates and notifications

  • Improve our website and customer service

  • Respond to your queries and feedback

  • Send promotional emails (only if you opt-in)

  • Prevent fraud and ensure site security

3. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share it with trusted third parties only for the following reasons:

  • To process payments (e.g., Razorpay, Paytm, etc.)

  • To ship products through courier/logistics providers

  • To send marketing communications via email services (with your consent)

  • To comply with legal obligations or protect our rights

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. All payment information is encrypted and processed securely via third-party gateways. However, no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses cookies to:

  • Personalize your browsing experience

  • Understand website usage

  • Offer targeted advertisements

You can control cookie settings in your browser. Disabling cookies may affect some functionalities of the website.

6. Your Rights

You have the right to:

  • Access or update your personal information

  • Opt-out of promotional communications

  • Request deletion of your data (subject to legal requirements)

To exercise these rights, email us at vaidhyamshashtram@gmail.com0

7. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review it regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at vaidhyamshashtram@gmail.com